Privacy Policy

Compliant with POPIA (Protection of Personal Information Act)

1. Commitment to Privacy

The Mama Network respects your privacy. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

2. Information We Collect

We may collect the following:

  • Identity Data: Name, Username, Discord ID.
  • Contact Data: Email address (for newsletters and onboarding).
  • Profile Data: Your role (e.g., "Newborn Mom," "Toddler Mom") to assign you to the correct channels.

3. How We Use Your Information

  • To onboard you into the Discord server.
  • To send you relevant resources (like the Lead Magnet guides you requested).
  • To verify that you are a real person (safety vetting).
  • To notify you of upcoming workshops or changes to the network.

4. Third-Party Sharing

We do not sell your data. However, we use trusted third-party service providers to run our business:

  • Discord: To host the community.
  • Email Marketing Software: To send updates.
  • Payment Processors: If you purchase a workshop (e.g., PayFast/Stripe).

5. Security

We take reasonable steps to protect your data. However, no transmission over the internet is completely secure. You acknowledge that you provide information at your own risk.

6. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal info we hold about you.
  • Request correction or deletion of your data.
  • Unsubscribe from our emails at any time.

7. Contact

For any privacy concerns, please contact our Information Officer at: [Insert Support Email Address].